Planning for Distraction in Mobile
Session Abstract
The most beautifully-crafted mobile customer experiences often fall apart when confronted with the distractions of real-world usage and the realities of unreliable wireless coverage. In this workshop, we’ll discuss how bad things happen to good mobile products, and brainstorm on simple things that product managers can do to prevent them. The session will include real-world examples drawn from UserTesting’s library of more than two million user tests.