How We Build the Plane As We Fly

Session Abstract

In this lab, FullStory’s head of product will teach you how his team managed the transformation from single tool to full-fledged platform. He’ll share the processes they utilized to scale—like using a “9 Block” to prioritize new product features, how to balance requests for product optimizations through a crowdsourced “Top 10,” and what it truly takes to maintain the existing product with valor. As part of this lab, you'll develop your own "9 Block" to help you home in on which features your team should build next.